Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and The Pilates Method (“The Pilates Method,” “we,” “us”) governing your access to and use of the The Pilates Method website, applications, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 18 years old, or the age of majority where you live, to create an account and purchase a subscription. By using the Service you confirm that the information you provide is accurate and that you will keep it current.

2. Health & safety disclaimer

The Pilates Method provides general fitness and movement content for informational and educational purposes only. It is not medical advice and is not a substitute for professional medical care. Consult a qualified physician before beginning any exercise program, especially if you are pregnant, recovering from injury or surgery, or have any medical condition. Stop and seek medical attention if you experience pain, dizziness, or discomfort. You participate at your own risk.

3. Accounts & security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at support@pilatesmethod.app if you suspect unauthorized use. We verify email addresses at sign-up; you must have access to the email you register.

4. Subscriptions, trials & billing

• The Service is offered as a recurring subscription ($15/mo) following a 7-day free trial for eligible first-time subscribers.
• Unless you cancel before the trial ends, your subscription automatically converts to a paid subscription and your payment method is charged.
• Subscriptions renew automatically each billing period until cancelled. You authorize us and our payment processor to charge your payment method on each renewal.
• Payments are processed by Stripe; by subscribing you also agree to Stripe’s terms. We do not store your full card details.

5. Cancellation & refunds

You may cancel anytime from your account’s billing portal. Cancellation stops future renewals; you retain access until the end of the current paid period. Except where required by law, payments are non-refundable and partial periods are not prorated. If you believe you were charged in error, contact support@pilatesmethod.app.

6. Acceptable use

You agree not to:

• copy, record, download, redistribute, publicly perform, or resell any workout videos or other content, except as expressly permitted;
• share your account or circumvent access, security, or payment controls;
• reverse engineer, scrape, or interfere with the Service or its infrastructure; or
• use the Service for any unlawful purpose.

7. Intellectual property

The Service and all content, including videos, audio, text, and branding, are owned by The Pilates Method or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to access the content for your own non-commercial use while your subscription is active.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent permitted by law, The Pilates Method will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim.

10. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will take reasonable steps to notify you. Continued use of the Service after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-laws rules.

13. Contact

Questions about these Terms? Email us at support@pilatesmethod.app.